Water Advisory Board

Regular Meetings

  • 6:30 p.m.
  • 2nd Tuesday of every month
  • Armory Building
    25 Wheeler Avenue
    Cortland, NY 13045

About the Board

The Cortland Water Board was formed in 1907 to provide a public water supply in and for the City of Cortland. The Cortland Water Board provides water service to some 5200 accounts with a population of 20,000 plus. Water production averages 4 million gallons daily (MGD) with one industry using 800,000 gallons daily. The water treatment facility is capable of producing 11 million gallons daily from the Otter/Dry Creek Aquifer. Water treatment consists of chlorination only.

The Cortland Water Board is an active member of the American Water Works Association (AWWA). Other memberships consist of Central New York Water Works Association, Rural Water Works Association, Cortland County Aquifer Protection Alliance (CAPA) and Cortland County Water Quality Coordinating Committee.

Appointment and Membership

There shall be a Water Department Advisory Board consisting of 6 members who shall be appointed by the Mayor with confirmation by the Common Council. In the first year, 2 members shall be appointed for 1-year terms, 2 members shall be appointed for 2-year terms, and 2 members shall be appointed for 3-year terms; thereafter, each year, 2 members shall be appointed for 2-year terms.

Board members shall serve with no compensation, except the Common Council may authorize reimbursement of expenses. The Board shall, at the beginning of each year, elect one of its members as Chairman.

Powers and Duties

The Water Department Advisory Board shall have the powers and duties to:
  • Adjudicate grievances presented by any user aggrieved by his water bill. The Board shall have the power to affirm or modify the water charge, must state its reasons for its decisions in writing, and shall order that a refund be paid to the grievant if its decision involves modification of the water bill.
  • Review and resolve, if possible, any operational problems within the Department, and any complaints by citizens, with the assistance of the Director of Administration and Finance.
  • Counsel the Department on the administration and operations of the Department as the Mayor or the Director of Administration and Finance may request, or as the Board deems necessary.
  • Review the information provided by the Director of Administration and Finance relating to personnel matters, and make recommendations for the resolution of problems relating to such matters.
  • Review the proposed Water Department annual budget and proposed water usage rates as presented by the Mayor and the Common Council, and advise the Common Council on any recommended amendments to the proposed budget or water rates.